Free Home Delivery — min. order Rs. 999

Mr. Pizza, Abbottabad

Terms & Conditions

The terms that apply when you order from Mr. Pizza, Abbottabad: who we are, products and prices, ordering and payment, delivery, cancellations, returns and refunds, and governing law.

Last updated: October 2026

Who we are

This website is run by Mr. Pizza, a sole proprietorship in Abbottabad, Khyber Pakhtunkhwa, Pakistan.

Using this website

By placing an order on this website you agree to these terms. Please read them, together with our Privacy Policy, Return Policy and Refund Policy.

Products and prices

  • We sell freshly prepared food, including pizzas, burgers and sandwiches, crispy chicken, rice and Chinese dishes, wraps and rolls, and steak and pasta.
  • Each item is shown on our Menu with its description and price. All prices are in Pakistani Rupees (PKR).
  • Prices and menu items may change. The price shown when you place your order is the price you pay.

Ordering and payment

  • You can order through the website or by phone or WhatsApp.
  • Our Mr. Pizza mobile application is also in development.
  • The PayFast payment gateway, run by Avanza Premier Payment Services (APPS), will be integrated into the Mr. Pizza mobile app. Online card, bank account and mobile wallet payment is not yet available on this website.
  • An order is accepted once your payment is authorized and we confirm it.

Delivery

  • We offer free home delivery on a minimum order of Rs. 999.
  • Our usual delivery time is 30 to 40 minutes, counted from the moment we confirm your order.
  • Please give a correct address and a phone number we can reach, so the rider can find you.

Cancellations

Contact us by phone or WhatsApp as soon as possible if you want to cancel. Whether an order can be cancelled depends on whether we have already started preparing it.

Returns and refunds

See our Return Policy and Refund Policy. If you are not satisfied with the quality of your order, or you do not receive it after the delivery time has passed, we will refund you.

Our responsibility

We make every effort to prepare and deliver your order as described. We are not responsible for delays or failures caused by events outside our control, such as natural disasters, strikes, road closures, government restrictions, or power or internet failures.

Governing law

These terms are governed by the laws of the Islamic Republic of Pakistan. Any dispute is subject to the courts of Pakistan.

Contact us

For any question about these terms, call 0992-414178 or 0300-5003494 or 0997-391645 or 0997-391630, or email mrpizzapak@gmail.com.

Abbottabad — Address: Mr Plaza, Opp AMC, Mandian, Abbottabad. Phone: 0992-414178 / 0300-5003494. WhatsApp 0300-5003494

Mansehra — Address: K.K Plaza, near Saadi CNG, Upper Channai, Abbottabad Road, Mansehra. Phone: 0997-391645 / 0997-391630. WhatsApp 0300-0391645